What to Do When Paper Is Jammed

If paper jams, remove it following the appropriate procedure as shown below.

• If you can see the jammed paper at the paper output slot or the rear tray:

  • 1300

• If you cannot see the jammed paper at the paper output slot or the rear tray:

  • If the paper fed from the cassette is jammed:

    • 1303

  • If the paper is jammed when performing automatic duplex printing:

    • 1304

  • If the paper is jammed as the printer pulled in the printed paper:

    • 1313

  • If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer:

    • Paper Is Jammed inside Printer

• If the document is jammed in the ADF (Auto Document Feeder):

  • 2801

• Cases other than above:

  • Other Cases